Utah Towing Law: The Basics
Utah towing companies are regulated primarily under Utah Code Title 72 (Transportation Code) and by local municipality ordinances. Salt Lake City has additional local regulations that apply within city limits. The Utah Division of Motor Vehicles oversees vehicle registration-related towing, while consumer protection matters fall under the Utah Division of Consumer Protection.
Consent Towing: When a Tow Company Can Tow Your Vehicle
Under Utah law, a towing company can lawfully tow your vehicle in two situations:
1. Consent Tow (You Asked for It)
You called a tow truck and requested it. This is the standard breakdown and accident tow. The company must provide a written estimate before beginning the tow if you request one, and must disclose fees.
2. Non-Consent Tow (Without Your Permission)
Your vehicle is towed without your direct consent when:
- Law enforcement orders the tow (abandoned vehicle, DUI arrest, accident blocking traffic)
- A private property owner or their authorized agent orders removal of an unlawfully parked vehicle
- The vehicle is parked in violation of state or local ordinance in a way that endangers public safety
Non-consent towing has strict requirements designed to protect vehicle owners.
Private Property Towing Rules in Utah
This is where most consumer complaints arise. Utah has several requirements for private property (non-consent) towing:
Required signage
Before a towing company can remove a vehicle from private property, the property must have posted signage that:
- Is visible from the entrance of the parking area or where vehicles park
- States clearly that unauthorized vehicles will be towed
- Identifies the authorized towing company and provides a phone number
- States where the towed vehicle will be stored
If the property doesn't have proper signage, a tow from that property may be unlawful. Document missing or inadequate signage with photos if you dispute a tow.
Notice to law enforcement
In Utah, after a non-consent tow, the towing company must notify local law enforcement within 30 minutes of the tow. This creates the paper trail that allows vehicle owners to locate their vehicle by calling police dispatch.
The "drop fee" right
Under Utah Code § 72-9-603, if you return to your vehicle before the tow truck has left the property with your vehicle (even if it's already hooked up), you have the right to pay a "drop fee" and reclaim your vehicle — rather than paying the full tow and storage fees. The drop fee is typically 50% of the base tow rate. Tow companies cannot refuse to release a hooked-but-not-departed vehicle to the registered owner who can pay the drop fee.
Rate Disclosure Requirements
Utah towing companies are required to post their rates and fees. For non-consent tows, the company must provide a written itemized bill that includes:
- Base tow fee
- Mileage charges (if applicable)
- Storage fees (per day, when they begin accruing)
- Any specialized equipment fees
- Any after-hours or holiday charges
A towing company that refuses to provide an itemized bill or charges fees not listed on their posted rate schedule may be in violation of state consumer protection law.
Storage Fees and Vehicle Retrieval
Once your vehicle is in a tow yard, storage fees begin accruing. Utah law does not set a specific cap on storage rates (this varies by municipality), but tow companies must post their storage rates conspicuously. Common Salt Lake City-area storage rates range from $35–$65/day.
Important timelines:
- The tow company must notify the registered owner of the vehicle's location within a reasonable time after towing
- Many tow yards have limited business hours — fees continue accruing even when the yard is closed
- Storage fees typically begin accruing the day after the tow (not the same day in most jurisdictions)
- Retrieve your vehicle as soon as possible — storage fees accumulate quickly and can exceed the tow cost within a few days
Locating your towed vehicle in Salt Lake City
If your vehicle was towed by police order or from a public street, contact:
- Salt Lake City Police non-emergency line for police-ordered tows
- Utah Highway Patrol for freeway or state road tows
- The property owner or management company if towed from private property
Your Rights When Retrieving a Towed Vehicle
When you go to retrieve your vehicle, you have the following rights under Utah law:
- Itemized bill: You're entitled to a written itemized receipt of all charges before paying
- Payment methods: Tow yards must accept at least one form of payment beyond cash — typically debit/credit card
- Personal property access: You have the right to access your personal belongings inside the vehicle even if you cannot afford to pay the tow and storage fees (prescription medications, identification documents, etc.)
- Vehicle condition inspection: You may inspect your vehicle for pre-existing damage versus damage caused during the tow before signing any release
How to Dispute an Unfair Tow in Utah
If you believe your vehicle was towed unlawfully or that charges are excessive:
- Document everything: Photos of signage (or lack thereof), location, your vehicle, the bill, all communications
- File a complaint with the Utah Division of Consumer Protection: Online at consumerprotection.utah.gov. They investigate complaints against towing companies for deceptive practices and failure to comply with disclosure requirements.
- Contact your municipality: Salt Lake City, West Valley City, and other municipalities have local ordinances and consumer affairs offices that handle towing complaints
- Small claims court: For disputed fees, small claims court (up to $11,000 in Utah) is a cost-effective option. The filing fee is approximately $80–$180.
- Contact an attorney: If the tow was clearly unlawful (no proper signage, no law enforcement authorization) or if damages were caused to your vehicle during towing, consult an attorney. Many handle these cases on contingency.
Utah "Move Over" Law and Tow Trucks
Utah's Move Over law (Utah Code § 41-6a-904) requires drivers approaching a stopped tow truck with activated warning lights to:
- Move to the farthest available lane (away from the tow truck) if it's safe to do so
- If changing lanes isn't safe: reduce speed to 20 mph below the posted limit, or if the limit is 25 mph or less, reduce to 5 mph
Violations carry fines and contribute significantly to tow operator fatalities. This law applies to all emergency vehicles and tow trucks on Utah roads.
Common Utah Towing Rates (2026 Reference)
While rates vary by company and circumstances, typical Salt Lake City-area rates:
- Standard tow (within 5 miles): $75–$150
- Additional mileage: $3–$5/mile beyond base
- After-hours/holiday: Add $25–$75 to base rate
- Heavy-duty tow (larger vehicles): $150–$400+
- Storage fees: $35–$65/day
- Gate fee (after-hours release): $35–$75
Always ask for an estimate in writing before consenting to a tow. For insurance-covered tows, confirm your insurer's process for reimbursement or direct billing to the insurer.